Interview Q&A
How long have you been in business?
Since 1993 (21 years)
What is your primary product or service?
Technology and support to the retail community.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
In 1988, I stumbled into a small start-up based in Carmichael that developed technology for retail stores. Mick Malaney, President & Co-Founder. Background: Ten years at Sac State, couch surfed, wore a Mervin's suit to first interview; drove thousands of miles introducing technology to retail stores; slept in car and cheap motels; sold a ton of software; got fired; co-founded Big Hairy Dog.
How do you differentiate yourself from other businesses in your category and area?
More like a neighborhood garage, Big Hairy Dog breaks stuff then figures out how to fix it. That way we're ahead of the curve when our customer does the same.
How many locations do you have and do you have plans to expand?
One location - employee expansion.
Provide detailed directions to your location
3205 Ramos Circle: Hwy 50 to Mather exit towards base. Right on Rockingham. Right on Ramos. Left into tech park.
What type of payments do you accept?
Everything including farm animals.
Which areas do you service?
Everything: Software, hardware, network, ecommerce, credit card capture, communication, customization, training & ongoing support.
Who owns your company or runs daily operations?
Owners: Sandy & Mick Malaney. Staff runs daily operations.
What are your hours of operation?
24/7/362
What is the best compliment anyone can give you?
Pick one:
http://www.bighairydog.com/customers/quotes.php
What is your favorite quote or Bible verse?
"Occasionally throw yourself a party, because, nobody else will." Mick's Grandfather